Cancellation Policy

Cancelation Policy Enrichment Programs, Education Programs (i.e. Sowing Seeds), and Play Groups: There are no make-up sessions due to the schedule and nature of these offers. If you cancel prior to 48 hrs notice, you may be able to transfer your enrollment to a different group or program ONLY under the discretion of owner Amber Scherkenbach with Momma Earth, LLC. No refunds/credit for missed classes. Individual Consultations and Coaching Sessions: Please cancel or reschedule at least 48 hours in advance. No shows and late cancellations (less than 24 hours notice) will be subject to the full session fee. This is necessary because Amber has made a time commitment exclusively for you during your time slot. You are encouraged to reschedule any appointments you will not be able to attend. For in-person sessions, in the case of illness for yourself, your child, or other household members, an in-home session can be changed to an online session or can be rescheduled. If three late cancellations and/or no shows occur, this may prompt termination of services. ** For cancellation of private therapy: 1. We require 24 hour notice of cancellation of a private therapy session for a re-schedule to be made possible. 2. If cancellation is made the same day of session, we cannot guarantee availability of a makeup session and consequently you would forfeit this session with no reimbursement. 3. Momma Earth, LLC will try to build in floating makeup days to work with you to find a makeup day for the missed session. INCLEMENT WEATHER All Momma Earth events, programs and private therapy will follow the inclement weather and any closures consistent with the public school system closest to us (Bloomington or Richfield, MN School District). So if Bloomington or Richfield School Districts are closed due to poor weather conditions, then Momma Earth, LLC will also be closed. If the school from which you are traveling is closed due to inclement weather, we advise you to stay home. We will work with you to find a makeup session for an inclement weather occurrence. Weather at Momma Earth, LLC for private therapy: We will have sessions during most weather forecasts, utilizing indoor spaces (community or private) if necessary (extreme heat/cold) or advised for safety due to inclement weather. You are advised to ensure your child is wearing clothing that suits the weather conditions. Under conditions of light rain, we will be outside.

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